This course explains the importance of integrating mental preparation into the dealership business model. It emphasizes the importance of rehearsing the sales process and preparing probable responses and scenarios to better engage with customers. At the end of this course, apply the framework of mental preparation to develop a personal checklist and achieve peak performance in daily client interactions.
What You Will Learn
Mental Preparation Exercises
Successful Client Interactions
Prepare for Daily Success
What You Can Expect
Lessons that include a series of topics
Series of topics to be completed before moving to next lesson
Email notifications when next lessons are accessible
Course badge, a certificate of completion, and CEU credits towards annual recertification upon completion
Purchase individual license for one, or multiple licenses to train an entire team. Group training comes with a management dashboard to monitor the team’s progress and performance.