This training course outlines the strategies professionals can utilize to effectively communicate, interact and develop relationships with various personality traits and influence a wider range of audiences. It teaches professionals the fundamentals of asking better questions and listening more intently to build rapport with customers. This training applies to every human interaction both professionally and personally, in every phone conversation with clients, in every business development and client relationship activity, and every step of the entire sales, negotiating, and buying process. At the end of this course, professionals will be able to utilize their own style to connect with customers and close deals to create a solid career.
What You Will Learn
The Art of Asking Questions for Selling Professionals
The Art of Listening Effectively for Selling Professionals
Understanding Social Styles & Human Personality Traits
Relationship Building Skills for Dealership Professionals
What You Can Expect
Lessons that include a series of topics
Series of topics to be completed before moving to next lesson
Email notifications when next lessons are accessible
Course badge, a certificate of completion, and CEU credits towards annual recertification upon completion
Purchase individual license for one, or multiple licenses to train an entire team. Group training comes with a management dashboard to monitor the team’s progress and performance.