Essential People Skills for Professionals

About This Training Program

In this training course, professionals will learn the strategies needed to communicate effectively, interact, and develop relationships with people. People Skills, also referred to as Soft Skills, consists of vital topics when used in combination with being an effective communicator. This knowledge is indispensable in getting your message across, whether trying to connect to serve, connect to influence, or link to sell! For example, in our Understanding Human Personality Traits, Professionals will discover how to identify various personality traits people possess and how to use this newly acquired knowledge to effectively communicate in a manner that will help them connect and establish rapport quickly. An essential benefit of this one lesson is that professionals can apply the knowledge gained to just about every human interaction, both personally and professionally, to unlock meaningful experiences with others, whether virtual, on the phone or face-to-face.

Course Takeaway & Application

By the end of this course, you will complete a series of activities that clarify how to use each skill individually and collectively to become an effective communicator. You will learn how to ask better questions to get the answers you need to do your work. You will learn how to listen more intently so you can hear what others are saying both verbally and nonverbally. You will learn about your personality traits and how to identify and communicate effectively with the others you will encounter. More importantly, you will learn how to connect with others on a deeper level so you can build more meaningful and, yes, more profitable relationships.

Topics Covered in This Course

Module #1 – The Art of Asking Questions for Professionals
Module #2 – The Art of Listening Effectively for Professionals
Module #3 – Understanding Human Personality Traits
Module #4 – Relationship Building Success Strategies

Training Options

  • Self-Paced Learning
  • ILT – Virtual Training via Zoom, MS Teams, etc.
  • In-Person Workshops