The Customer Service Training for Dealerships program teaches dealerships how to establish standards and measurements that ensure all team members are actively participating in the customer experience.
The objective of this lesson plan is to teach the professional the different processes for building a large and profitable book of business. Each course is designed to teach the step-by-step activities that together form the template they will use on a daily basis.
The objective the Core CRM Software Success Strategies is to provide professionals with the What, Why, and How for getting the most out if this powerful application. The instruction that you will receive in this course is vital in the professionals role for building, maintaining and managing a successful sales practice. Each of the lesson will serve as a checklist for what you will need to know about the CRM software application, and the activities you will need to engage in to seamlessly integrate the CRM strategies into your daily business development and customer relationship management activities.
The purpose of the Jump Start training program is to teach salespeople who are either just starting out, or those who may feel stuck or plateaued, what they need to know, what they need to do, and the strategies they will need to implement to build a successful sales practice. The lessons in this Free training program outlines what the professional development journey looks like from the beginning to end.
The KM SYS6 course outlines a strategy for CRM software that assesses a prospect’s referral potential to determine the best approach for follow up throughout the customer relationship management process.